Livestream FAQ

Virtual Meet & Greet: If your package contained a Virtual Meet & Greet, it will take place via Zoom on October 11th, 2020 at 2PM. The link to access as well as all instructions will be sent to the email you used to purchase your package, no later than 24 hours prior to the event. If you have not received your Virtual Fan Itinerary email 24 hours prior please reach out to us at

Merch: If your package contained merchandise, please reach out to if you have not received your merchandise within 2 weeks after the event date.

1. I've purchased tickets to B.Miles the live stream. How do I watch it?
-The shows take place on October 15th! In order to access the livestream page you will need to be signed into your account you created when checking out. Once you login to your account on your computer or phone, our site will know if you purchased tickets and you will be able to see the stream at this page (which will be live on the day of the show)! Both shows are on the same page at the times below:

PERFORMANCE 1: 8:30pm UK 🇬🇧/ 9:30pm CET 🇪🇺

PERFORMANCE 2: 6:30pm PT 🇺🇸/ 9:30pm ET 🇺🇸/ 10:30pm BRA 🇧🇷

2. Can I buy tickets for my friends?
Of course! Use the support chat in the bottom right window or email with their email address and your order number and an account will be set up for your friend! 

3. Can I watch the live stream on my TV? What about my phone? 

-Yes, The player is HTML5, so as long as your phone supports HTML5 video viewing you can definitely use your phone!

For TVs - Cast/Airplay are the best options. Some TV or device browsers cannot load video in this format. Specific requirements are available here

4. Will this live stream be available for viewing later?
TBD - we will post here when that answer is confirmed!

5. I have another question!
No problem, email  Livestream Support or click the chat button in the bottom right corner!